interstellarvoyager chat Refund Policy
Effective Date: 2024-5-23
Welcome to interstellarvoyager chat, a product owned by Interstellar Voyager Ltd.
At interstellarvoyager chat, we are committed to providing our customers with a positive and satisfactory experience. However, we understand that there may be instances where a refund or exchange is necessary. This refund policy outlines the terms and conditions under which you can request a refund for your interstellarvoyager chat purchase.
1. Eligibility for Refunds
- If you are not satisfied with your interstellarvoyager chat purchase, you may be eligible for a refund within 30 days of the original purchase date.
- Refunds are only available for purchases made directly through the interstellarvoyager chat website or authorized interstellarvoyager chat retailers.
- Refunds are not available for in-app purchases or subscriptions.
2. Refund Process
To request a refund, please contact our customer support team at business@interstellarvoyager chat.com or through the in-app support feature.
Please provide the following information when submitting your refund request:
- Your full name
- The email address associated with your interstellarvoyager chat account
- The order number or transaction details
- A brief explanation of the reason for your refund request
3. Refund Timeline
- Once your refund request has been received and approved, we will process the refund within 7-10 business days.
- Refunds will be issued back to the original payment method used for the purchase.
4. Exceptions and Limitations
- Refunds may not be available for custom or personalized items, digital content, or items that have been used or damaged.
- interstellarvoyager chat reserves the right to deny a refund request if it is deemed to be unreasonable, abusive, or made in bad faith.
